Currently, Beard of God™ does not ship internationally.
You can expect your order to be fully crafted and shipped out within 2-4 days after placing your order. After that, you will receive your package within 5-7 business days. When your order is marked as shipped, you will also receive a tracking # that you will be able to follow. Please email email@example.com for any further questions on your shipment.
Once your order has been hand-crafted by our team, you will receive email confirmation that your order has been shipped and it is on the way. You will also receive an email confirmation of a tracking number you can follow your package with through its delivery. You can expect your order to arrive within the following week after this.
Canada Orders:CanadaPost Depending on the order size, your products may ship oversized letter-mail or expedited mail. Shipment times within Canada: 7-14 days (depending on location) Please Note: Orders to NU & Northwest Territories may require additional shipping costs.
USA Orders:USPS Your items are packaged & rushed with our couriers to the US Border in Niagara Falls, Ontario, we clear customs & drop the package directly to the USPS via First Class Mail or Priority (depending on order size). We provide you with a tracking number as soon as it leaves our facility. (please allow a couple days for the item to leave our facility & to reach the USPS in Niagara Falls, NY) Shipment times within USA: 5-7 days (depending on location)
If you would like to change or cancel your order before shipment, please email us at firstname.lastname@example.org so we can adjust your order right away. Once shipped, we cannot change or cancel your order.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Again, this is not something any other Beard company would do & that's why our customers LOVE us.
Since our Website orders are generally, and almost always "Hand-Crafted & Made to Order", we can do any sort of change you would like (if its possible after speaking to Jasmin, our lab tech). All we ask is that you please send us an email prior to placing your order so we can make sure it gets done
Some customers prefer a lighter scent, some prefer more strong, everyone is different!
Not too worry, you're in good hands.
The last thing we want is anyone to be unhappy with their pick of scent or product. If you're not happy with your purchase, we will make it right!
Please either use the contact form or email us directly at email@example.com along with your order # & place of purchase (Website, Amazon, Etsy etc)
Once we are able to verify all the details, we will take care of it!
Yes! As long as we still have the ingredients to make it, we can 100% do this.
There is an upcharge of $5 per order of a discontinued scent. Please contact us first at firstname.lastname@example.org (or through our contact form) & we will guide you on how to place the order.
Some old scents noted below: • Margarita Nights • Chocolate Orange • Rosemary Mint
Your oil is perfectly fine.
Some of our scents take differently to our oil base mixture, so scents like Vanilla Tobacco, Tobacco Havana etc have a cloudy appearance, where scents like Bay Rum, Black Coconut, Mojito Mint etc have a clear appearance.
In order to create some or our scents, there are added natural ingredients that make the consistency of the oil thicker, however that's actually good news as these ingredients also make the oil less greasy & therefore less sheen on your beard.
Good question, easy answer. Unlike many companies, when it comes to beeswax, we like to know exactly what we're getting and that being said, we source from 2 locations:
1. Simcoe County, Ontario, Canada 2. Tavares, Florida, USA
We are often asked about the color of our beeswax. Beeswax varies a great deal in color. Sometimes it is light amber. Sometimes it comes out more like butterscotch pudding. Sometimes it can be a bright yellow. This is due in part to how much the wax has been filtered and just as important the type of flowers the bees have been foraging on. It stands to reason like honey, the wax would be lighter when the bees forage on clover than when they are on something like buckwheat or fireweed.
When we receive wax from our beeswax sources it can be various colors. It has been somewhat filtered and we filter it more, sometimes blending of the waxes to make the color more consistent. We pour in small batches and no two beard balm pours will be the same. Beeswax color varies. Nature intended it to be that way.
Without Bees, we wouldn't bee here.
We currently accept the following payments:
• Visa • Mastercard • American Express • JCB • Discover • Diners Club • PayPal • Apple Pay • Google Pay
We are working on also accepting Amazon Payments in the near future.
No worries, we will be happy to assist you with any other questions you may have.
Please email email@example.com or fill out the contact form on our "Contact Us" page to get in touch with us.